After we discuss your chosen cleaning service and the specifics of your home or commercial building, we will discuss a quote and you will be issued a payment schedule with set dates for payments to be made. Payments can be made by debit or credit card.

Yes! We only use environmentally friendly products and business practices. If you’re looking for a safe clean for your family, we’re the cleaning crew for you!

Yes. We’re a local business focusing on growing our community and building a better world for those around us.

Yes, we do! Kept Organic can arrange for your shredded confidential waste to be removed and destroyed every 4 weeks at the cost of $45 + per month. This will include the provision of confidential waste sacks and the collection of 4 bags of shredded confidential waste from the entrance of the office. Please feel free to contact us if you have any questions or concerns about the quality of your confidential waste removal process. 

Once we start working together, you will be allocated an onsite coordinator to manage the cleaning of your property. You will also have an account manager who will act as your first point of contact should you have any queries about cleaning or wish to make any adjustments to the specification provided. Our team works with you to ensure a quality service for your home or commercial building.

We deliver 100% every step of the way. Once your unique cleaning service is discussed, a quote will be provided. This will be signed off by your onsite coordinator as soon as we receive your approval. On completion of the job, a site manager will sign off on the quality of our service to ensure full client satisfaction.

The Kept Organic cleaning crew working on your site will have the relevant training and experience to guarantee a quality service. In addition, every employee receives a background check to ensure a secure work environment. 

• Appropriate PPE will be provided to all operatives.  
• Equipment used on sites is in good working order and appropriately tested.  
• High-quality products will be used.
• Risk assessments will be provided for all cleaning on site.
• A communication booklet will be provided for offices to enable workers to communicate effectively with the designated cleaner so he/she can be updated with feedback and comments. 
• Kept Organic is insured and bonded.

In the event that you are dissatisfied with any area of our cleaning service, we will return within 72 hours to ensure these areas are cleaned to meet the requirements of this specification. Should this arise please contact us within 48 hours to notify us of any areas of the specification not met and we will arrange for our cleaning crew to return at the very earliest opportunity. 

Your Kept Organic cleaning crew will be chosen specifically to suit your space. You'll see the same trusted professionals upon each regular cleaning. This will enable allocated operatives to understand the needs and requirements of each property. Operatives will be fully briefed on the specification provided by our clients. 

All of our packages are featured on our services page. Or if you’d rather talk to someone in person, you can reach us through phone or email.

Don’t fret! Please give us a call and we’ll try to provide any cleaning service you need. The advantages of being a small and local business allow us to remain flexible to our customers’ needs.